选物帮助A little help
关于选物、购物袋、寄送和隐私，先把你可能想问的说清楚。A few clear answers about the collection, your bag, delivery and privacy.
最近更新：2026年10月22日 · 选物、订单与配送说明Updated 22 October 2026 · collection, orders and delivery
现在可以直接购买吗？Can I buy something now?
是否可以付款，以实时购物袋中的状态为准。标注“测试结账”时不真实扣款或配送；标注“前往付款”且按钮可用时，会转到 Stripe 正式付款。原有 AI 场景与示例物件不代表实售商品，实际购买以当前商品目录为准。Check the current bag for payment availability. Test checkout does not charge or ship real goods. An enabled Continue to payment button opens live Stripe checkout. Original AI scenes and example objects are illustrative; actual purchases follow the current collection.
你可以查看物件细节、按心情筛选、加入购物袋，并下载自己的选物清单。保存清单不代表预约、预售或购买承诺。You can explore details, browse by feeling, add objects to your bag and download a collection. Saving a list is not a reservation, preorder or commitment to buy.
中国、美国和拉美都能寄送吗？Do you deliver to China, the US and Latin America?
当前首单画册仅安排中国收货，包邮，付款后 3 天内发货。发货时间指交寄安排，不是送达时间；美国和拉美尚未开放配送。The first art book is for delivery in China, with free shipping and dispatch within 3 days of payment. Dispatch is not delivery. Shipping to the US and Latin America is not open.
实际开售时，每件商品将明确可送达地区、发货地、运费、预计时效和税费承担方式。具体安排以届时的商品与结账页面为准。When sales open, product and checkout pages will identify destinations, dispatch origin, shipping charges, estimated timing and responsibility for taxes. Those published details will govern the offer.
切换英文会换成美元吗？Does switching to English change the currency?
不会。中英两种语言均使用人民币 CNY，切换语言不会换汇。商品金额、运费和总计会在付款前展示。No. Both languages use Chinese yuan (CNY); changing language does not convert currency. Item prices, shipping and total are shown before payment.
购物袋保存在哪里？Where is my bag saved?
购物袋、留言、语言和动态偏好保存在当前浏览器。点击结账时，商品和留言会提交到 Solora 的订单数据库；订单不会随着清除浏览器数据而删除。换设备不会自动同步购物袋。Your bag, note, language and motion preference are stored in this browser. Checkout submits items and notes to Solora’s order database; clearing browser data does not delete orders. Bags do not automatically sync across devices.
下载后的清单由你保管。你也可以前往「存储与偏好」清除这个浏览器里本站保存的数据。Downloaded lists are under your control. You can also clear this website’s locally saved data from Storage & preferences.
怎样把清单分享给朋友？How can I share a collection?
打开购物袋，写一句想说的话，再选择「保存我的选物清单」。浏览器会下载一个文本文件；之后由你选择是否发送给朋友。这个操作不会自动发送邮件或公开留言。Open your bag, add an optional note and choose Save my collection. Your browser downloads a text file. You decide whether to share it afterwards; the website does not automatically email it or publish your note.
商品有没有治疗或心理咨询作用？Are these therapy or mental-health products?
本站围绕日常生活与情绪感受选物，不提供诊断、治疗或心理咨询服务，也不承诺商品能改善疾病或替代专业帮助。The collection is about everyday life and feelings. The site does not provide diagnosis, treatment or counselling, and makes no claim that products treat conditions or replace professional help.
我可以提出商品建议或合作吗？Can I suggest an object or discuss a collaboration?
可以。请联系 ljd12633@gmail.com，说明你想分享的建议或合作方向。联系页可以帮你整理邮件草稿；是否发送以及发送内容都由你决定。Yes. Email ljd12633@gmail.com with your suggestion or collaboration idea. The contact page can help you prepare a draft; you choose whether and what to send.