Get in touch
A question, an object you’d love to see, or the start of a collaboration. We’re here.
Updated 1 November 2026 · collection, orders and delivery
A direct line
Operator: Solora LLC
Support and collaborations: ljd12633@gmail.com
You are welcome to write in Chinese or English. We have not committed to live-support hours or a fixed response time. Keeping your question together in one email helps us respond clearly.
What you can write about
- Product suggestions, materials or collection ideas.
- Future service in China, the US or a specific Latin American country.
- Brand, creative or supply collaborations.
- Privacy requests, accessibility issues and website feedback.
Postal addresses and returns
A support postal address and future product-return address have not been published. Contact us by email first; do not treat an unconfirmed company address as a warehouse, shop or return destination. Relevant details will be added for live sales as the business and applicable requirements dictate.
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